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If you want to transport your Loewe product safely, we recommend that you keep the product packaging. (e.g. when moving)
The initial installation will guide you with a virtual assistant. You can repeat the initial installation under the system settings.
The connections are located on the back of all Loewe devices. Usually these are not directly visible due to a cover. A detailed view of the connection options can be found in the user manual of your device.
If the device is connected to the internet, it will automatically search for newer software versions (if this has been activated in the system settings). For more information, please refer to the user manual for your device. You can also manually search for a new software update. Alternatively, you can find the latest software for your device here on our FAQ page. After you have registered your device, the appropriate software will be displayed under "Downloads". You can download this as a ZIP file. When the process is complete, you can unpack the downloaded archive and use the firmware contained therein and the associated instructions to update your device to the latest version.
Yes, turn on the TV with the "0/AV" button. This will start the TV with the last used AV source.
Please turn your TV off and on again. Unplug it for at least 30 seconds. Then check the functionality again.
Please check that the connected signal sources are correctly connected. If this does not solve the problem, check the signal quality under "System settings -> Transmitter -> Manual search".
First, check the batteries and replace them if necessary. If the TV still does not respond to the remote control, reset it as follows: Press and hold the AUDIO and STOP buttons simultaneously until the LED above the AUDIO button flashes twice. Then enter the digits 99. The LED will flash twice to confirm. Finally, press the TV button.

Please first check whether the TV's software is up to date. The performance of the TV sets is constantly improved by software changes. 2. To narrow down the problem, remove any connected peripherals (set-top boxes, USB hard drives, CI+ modules, etc.) from the HDMI, USB and network interfaces of your TV. If the sporadic shutdown no longer occurs, reconnect the devices one after the other to the TV and check the behavior after each connection of a peripheral device. If the problem occurs in connection with a specific device, contact your Loewe dealer or the manufacturer of the peripheral device.

To do this, please go to your system settings → Transmitter → TV transmitter lists. There you can create your individual transmitter list. In the personal transmitter list, programs from different reception sources can be combined (DVB-S / DVB-C / DVB-T and AV sources).
You can mark all sorts of content as a favorite by briefly pressing the star button on the remote control.

The easiest way is to press the record button (red dot) on your remote control. Recordings can also be conveniently programmed using the integrated EPG.

For a general explanation of the key functions, please refer to the user manual of your device. For dynamic functions, press the "Info" button on your Loewe remote control for two seconds.
Please check that the retaining screw on the rear, marked by a sticker, has been removed. This function can be disabled in the menu under System Settings.
This is due to the automatic brightness control. This ensures that you always have a suitably bright image at any time of day. In addition, permanent displays / still images are gradually dimmed on OLED devices.
Please start an OLED compensation manually. You can start the procedure under “System Settings – Picture – OLED Calibration!”. After that, the effects should have largely disappeared. If one run is not completely successful, simply repeat the procedure a second time. Please note that this is not a malfunction of the device and is not covered by the guarantee/warranty.
No, only the product-specific installation solutions.
Disable automatic image format. Alternatively, a manual selection of the image format is available.
This is due to the automatic brightness control. This ensures you always have a suitably bright picture at any time of day.

Yes, with the "Sound over" function, both are possible. For example, a sound system for movies and TV speakers for news.

There is a "Audio-Video-Synchronization" menu item in the system settings for this.
Using the blue button on your remote control, you can switch between Dolby and Stereo (PCM) if the channel offers it. Alternatively, you can set the sound adjustment to Voice under System Settings.
Yes, thanks to USB-C Power Delivery, the We. BEAM is compatible with powerful power banks, making it ideal for mobile use.
Yes, the We. BEAM offers automatic focus, keystone correction, image alignment and obstacle detection - for a perfect picture without manual adjustments.
It features HDMI, USB-A, USB-C, Bluetooth, WLAN, audio output (3.5 mm jack), and a tripod thread (1/4 inch) for flexible setup.
It projects in true Full HD resolution (1920 Ă— 1080) and offers a variable image diagonal of 40 to 120 inches (approx. 100 to 300 cm).
The projector has two integrated 2.5-watt stereo speakers with Dolby Audio for powerful sound without additional equipment.
The projector offers native apps for Netflix, YouTube, Amazon Prime Video and many more services via the integrated app store (NetRange).
Yes, the Loewe We. SEE LCD supports Bluetooth, allowing you to connect wireless headphones or speakers.
The 43-inch model supports HDR10, HLG, HDR10+, and Dolby Vision IQ. The 32-inch model supports HDR10 and HLG.
The TV runs on Loewe OS7 (based on VIDAA) and offers access to streaming services such as Netflix, YouTube, Amazon Prime Video, Disney+, Apple TV+, Rakuten, Rai Play, ChiliTV, Freeview Play, HD+, Zattoo and FIFA+.
Both models feature an integrated front speaker soundbar with 60 watts of total power, supported by Dolby Atmos and DTS-HD for an immersive audio experience.

The We. SEE OLED series supports a wide range of HDR formats, including HDR10, HLG, HDR10+, and Dolby Vision, for a brilliant viewing experience with vibrant colors and high contrast.

The We. by Loewe os8 operating system provides quick access to numerous streaming services such as Netflix, YouTube, Amazon Prime Video, Disney+, Apple TV+, Rakuten, Rai Play, ChiliTV, Freeview Play, HD+, Zattoo, FIFA+ and many more.
The integrated, invisible speakers deliver a total music power of 60 watts and support Dolby Atmos for an impressive sound experience, whether you're watching TV, streaming or gaming.
The Loewe Callas runs with Loewe os8 (based on VIDAA U7) and supports: Netflix, YouTube, Disney+, Apple TV+, Freeview Play, HD+, Zattoo, FIFA+ and many more.

  • Integrated, forward-facing soundbar with 60 watts total power

  • Supports Dolby Atmos, Dolby Digital/Plus and DTS-HD

  • Expandable with Loewe klang sub1 or klang bar via HDMI eARC

The Loewe Callas is a high-quality, compact Smart TV – available in 32" Full HD and 43" Ultra HD. It offers modern LCD technology, an integrated soundbar, smart streaming functions and an elegant design.
Yes, thanks to the integrated Loewe dr+ System with a 1 TB hard drive, timeshift, background recordings and access to VoD apps & media libraries are possible - even during parallel streaming.

The Loewe inspire features invisible speakers (invisible sound) with 2 x 20 W (sine) or 2 x 40 W (music power) and Dolby Atmos, DTS-HD, Dolby Digital Plus and much more. For a better sound experience, the klang bar i or a complete multi-room system can be added as an option.

The Loewe bild i.48 dr+ offers an integrated stereo audio system with clear sound reproduction. Optionally, the matching Loewe klang bar i can be purchased and connected to enhance the sound experience. The TV supports Dolby Atmos, DTS, Dolby Digital, and Dolby Digital Plus for an immersive audio experience – both with the integrated speaker system and in combination with the klang bar i.
The following services are available via the Loewe os8 operating system: Netflix, YouTube, Disney+, Apple TV+, HD+, Zattoo, FIFA+ and many more. AirPlay, DTS Play-Fi, Alexa Skills and Miracast are also supported.
The television is equipped with a powerful, front-facing soundbar that delivers 80 watts of audio power. The soundbar is located behind a high-gloss black painted metal speaker grille and provides an impressive sound experience.
The integrated Loewe dr+ system features a dual-channel chassis with dual triple tuners and a 1 TB SSD. This enables multi-view and multi-recording functions, as well as timeshift and EPG-programmed recordings.
The Loewe Stellar uses the latest generation of OLED panels with Master Black Polarizer, developed and manufactured by Loewe in Kronach. These offer high brightness and excellent motion display in Ultra HD resolution.
Loewe offers a free warranty extension to a total of five years for all Loewe Stellar TV models. Buyers can register online to activate this warranty.
The device uses Tizen OS version 8, which offers quick access to a variety of streaming apps such as Netflix, YouTube and Disney+. It also supports DLNA, Miracast and other network functions for convenient content sharing in the home network.
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