How do I add a favorite to my home screen?

You can add all kinds of content as a favorite by briefly pressing the star button on the remote control.

How can I record radio broadcasts?

This works in the same way as recording TV programmes. To do this, please go to the EPG for radio stations or press record directly on the desired radio station.

How can I stream pictures from my iOS smartphone to my Loewe TV?

To do this, download the latest version of the Loewe app (1.3) and make sure you have the latest software version for your TV. Then select the desired images on your smartphone and select the TV as the output source.

How do I record a show?

You can record programs by scheduling the desired program in the EPG using the record button or by pressing the record button (button with a red dot) in live TV. Tip: By pressing and holding the record button, you can directly record the currently running program.

How do I customize my home screen?

Select your favorite and press the "Menu" button. There you have the option to move or delete it. Some applications are excluded from this.

Can I use Amazon Alexa with my Loewe TV?

All current Loewe televisions support Amazon Alexa from Loewe OS version 4.4.64 ─ After activating the Loewe TV for Smart Home Skill in the Alexa app on your smartphone, start the Alexa tile in the app area of Loewe OS.

How do I install Amazon Alexa?

The prerequisite for controlling a Loewe TV with Alexa is an Amazon Echo. In addition, the Loewe TV for Smart Home Skill must be activated in the Alexa App on a smartphone. The Loewe TV to be controlled can then be paired. To do this, start the Alexa tile in the app area of the Loewe os.

How many Loewe TVs can I control with Amazon Alexa?

Currently, up to three different Loewe TVs can be connected to Alexa. The devices can be renamed as desired in the Alexa app under the 'Smart Home' menu item.

Why can't I turn on my Loewe TV with Amazon Alexa?

To enable Alexa to switch on the Loewe TV independently, the 'Quick start mode' must be activated under the menu item 'Operation' in the system settings.

Should I update every new software version?

Loewe is continuously working on product improvements. We recommend updating the software to ensure the best performance.

How do I perform updates?

When the TV is connected to the internet, it automatically searches for newer software versions (if this has been activated in the system settings). Please refer to the user manual of your device for more information. You can also manually search for a new software update. Alternatively, you can find the latest software for your device on the Loewe website. After you have registered your device, the appropriate software will be displayed under "Downloads". You can download this there as a ZIP file. Once the process is complete, you can unpack the downloaded archive and use the firmware it contains and the associated instructions to update your device to the latest version.

How long does the update process take?

This process can take up to 50 minutes depending on the version.

The software update failed or was cancelled. What to do?

Please try to restart the software update at a later time (after switching the network off and on). If necessary, please check the internet connection or use a different USB stick.

How do I get a new version of the Loewe SW ?

When the unit is connected to the Internet, it automatically searches for newer software versions (if this has been activated in the system settings). For more information, please refer to the user manual of your unit. In addition, you can manually search for a new software update. Alternatively, you can find the latest software for your unit on the Loewe website. After you have registered your unit, the appropriate software will be displayed under "Downloads". You can download it there as a ZIP file. Once the process is complete, you can unpack the downloaded archive and use the firmware and instructions it contains to update your unit to the latest version.

Where can I find out what's new in a software update?

Before the installation of a new software version, an overlay with notes on the most important changes is displayed. Further information is available in the online user manual.

How do I know if my current SW version is the latest version?

You can check for an update manually at any time. If no new one is available, you have installed the latest version.

How do I know which SW version I am currently using?

To do this, go to the menu item "System settings". In the overview shown there, you will find the current software version in the "Software" tile.